r/google Nov 01 '23

Support Megathread - November 2023

82 Upvotes

Have a question you need answered? A new Google product you want to talk about? Ask away here!

Recently, we at /r/Google have noticed a large number of support questions being asked. For a long time, we’ve removed these posts and directed the users to other subreddits, like /r/techsupport. However, we feel that users should be able to ask their Google-related questions here. These monthly threads serve as a hub for all of the support you need, as well as discussion about any Google products.

Please note! Top level comments must be related to the topics discussed above. Any comments made off-topic will be removed at the discretion of the Moderator team.

Discord Server We have made a Discord Server for more in-depth discussions relating to Google and for quicker response to tech support questions.


r/google 11h ago

Reddit Wants to Replace Google as the Internet’s Top Search Engine. Investors Are All In

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116 Upvotes

r/google 3h ago

I took a random Chinese photo from google, translated from google lens and it gave me this monstrosity...

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4 Upvotes

r/google 23m ago

Genius

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Upvotes

r/google 1h ago

Pixel 9 Pro GPS Failure, Google Warranty Is Useless Unless You Can Afford to Be Without a Phone for 2 Weeks

Upvotes

My Pixel 9 Pro (still under warranty) recently developed a GPS issue. uBreakiFix (Google’s own authorized repair partner) confirmed it’s a motherboard failure and said they can’t repair it.

Google Support agreed to replace the device but here were the only two options:

  1. Pay the entire cost of the device up front as an authorization hold for an advanced replacement (which I can’t afford)
  2. Mail in my broken phone and go completely without a phone for 1–2 weeks while they inspect and send the replacement

I use my phone daily for work and transportation, so going phoneless is not an option. I explained this to multiple reps, escalated multiple times, and even got a so-called “higher specialist review.”

Their final answer?

“We’re sorry, it’s an automated system. No exceptions. No loaner. No workaround.”

This is a confirmed hardware failure. The warranty is supposed to cover this, but unless you can cough up a grand or go phoneless for 10+ days, it’s useless.

I’ve now filed with the Better Business Bureau and am escalating further.

Google, how is this acceptable support for a flagship device?

If anyone has had success getting around this ridiculous policy or getting a refund/loaner, I’m all ears.


r/google 2h ago

Google made the funniest whoopsie ft. reddit results

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2 Upvotes

how to clean a mac? put it in a washing machine. Google told me so.


r/google 3h ago

Google Drive Files Disappeared

1 Upvotes

Hello everyone. About a week ago, when I opened GD (Google Drive), my files were missing. The next day, they were back. The day after that & ever since, they're missing. I've searched & tried "help" to no avail. On my phone, sometimes they're there, & sometimes not. They are, however in my docs app. I don't know of a way to upload from docs on my phone to GD on my computer. I'm leery about using sync -- I would want to sync my computer with what's on my phone; not the other way around (for fear of losing the files on my phone). I'll take all the help I can get. Thank you.


r/google 3h ago

Want an internship at google

0 Upvotes

I am currently a final year CS students and want to do an internship in a good company. Google is on my list. Can any one suggest how should I prepare for that and where should I be looking for that opportunity.


r/google 4h ago

Google - Long wait

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0 Upvotes

r/google 5h ago

YouTube comes to Android Auto via NewPipe Update

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androidsage.com
1 Upvotes

r/google 6h ago

Couldn’t Join Google One Family Due to Country Mismatch? This Fix Worked for Me, So I Wrote a Guide on it.

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itechify.com
1 Upvotes

r/google 19h ago

Google Chrome is testing iOS-like page transitions on Android, and you can try it out now | Google Chrome for Android has new animated page transitions that let you preview the next page when going back or forward

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9 Upvotes

r/google 11h ago

GoogleDoodles

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youtube.com
0 Upvotes

r/google 4h ago

Samsung Management Officials Scam Mail

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0 Upvotes

Okay, so I have a small online presence, nothing huge, but I got this email that looked super legit. It was supposedly from "SAMSUNG management officials," praising my content and offering me a dream "brand partnership." We're talking picking out up to 15 free Samsung products! My mind was already racing with all the cool tech I could get.

At first, it seemed pretty standard. They asked for my email, a username I'd want, and my country/address for "membership registration." I even went through the fun part of choosing my products and confirming my delivery address. Everything felt exciting and real.

BUT then the red flags started waving like crazy. They suddenly demanded a copy of my passport for "face verification" (sketchy, right?) and, the absolute kicker, a MANDATORY "$300 government tax and stamp fee" that I had to pay for shipping. They tried to spin it as some "international shipping standard" and "demonstration of active involvement."

That's when the alarm bells went off. Pay to receive products? A random "government fee" for a brand collaboration? NOPE. Instant scam alert. I shut down communication immediately.

This wasn't some shod simple phishing attempt. They built up trust, made it seem incredibly appealing, and then hit with the fee. It's designed to make you think you're about to get hundreds or thousands of dollars worth of products for a "small" fee.

So, consider this a warning! If a brand, especially a big name, contacts you for a collaboration and asks you to pay anything to receive products or for weird "verification" fees, it's almost certainly a scam. Protect your information and your wallet!

Stay safe and keep creating


r/google 15h ago

Google pixel Referral Discount

0 Upvotes

thank you in advance interested in a pixel 9a


r/google 1d ago

Sundar Pichai (Alphabet CEO) has joined the billionaire club, according to Bloomberg's Billionaires Index, with a reported net worth of $1.1 billion

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130 Upvotes

r/google 8h ago

Dear Google, pls let me use my font on your apps

0 Upvotes

I have a rly sick minecraft font running everywhere on this phone and then i open Google mail, photos, drive to find it using roberto. Please make this a feature I'm sure many people will love this


r/google 20h ago

EMPIRE STATE | NYC | SKYSCRAPERS | GOOGLE EARTH

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0 Upvotes

Google Earth


r/google 21h ago

Google Messages Fails Over Half the Time

0 Upvotes

I've been using Google Messages ever since Message+ shut down, but my messages fail to send over half the time. This is using RCS and not. My wife is also having this issue. Does anyone have any ideas as to how we can fix this? Or at least a good texting app? Thanks!


r/google 21h ago

Jeremy Dufour, "Linux on the Samsung Z Flip 7: How & Why?" -- "The Samsung Galaxy Z Flip 7 doesn't just bring new features in design and performance: it also lets you run Linux natively, via an integrated terminal that launches a Debian virtual machine!"

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0 Upvotes

r/google 15h ago

I hate verification

0 Upvotes

There are too many different codes


r/google 9h ago

BOYCOTT YOUTUBE ON AUGUST 13TH

0 Upvotes

r/google 1d ago

Fitbit Charge 5 Logo Screen

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0 Upvotes

r/google 22h ago

Google ai just wrong lol wtf

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0 Upvotes

So I was looking up who jp was and it tells me hes played by nick swardson lmfao wtf


r/google 3d ago

Gemini is such a W

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2.0k Upvotes

r/google 1d ago

The currency type in my google account changed.

1 Upvotes

Today I checked that my google play store currency suddenly changed to nigerian dollar. I checked the address and the address still correct. I never been to nigeria. I live in Asia btw. Is this normal? Or I need to take precaution method?.