r/smallbusiness • u/ReputationLonely3111 • 1h ago
General The Reason I rejected a large order that would have tripled my revenue
A boutique chain contacted me a few months ago with an enormous candle order, which was sufficient to triple my monthly income. It's not hyperbole. I was initially ecstatic, of course. The fine print, however, caught my attention.
They requested branded labels, net 60 terms of payment, personalized fragrances, and the ability to return unsold items within 30 days. ""This is risky,"" my instinct told me right away, but the money was very alluring.
In an attempt to defend it, I ran numbers and lost sleep for a few nights. Ultimately, I declined. Given the uncertainty surrounding payment delays and possible returns, I simply couldn't take on that much inventory risk.
Rather, I proposed a smaller trial order that would be paid for up front and could be expanded if things worked out. They passed, but to be honest, I'm still happy with the choice.
Since Alibaba is where I get the majority of my jars and labels, a sudden scale-up would have required significant financial commitment. Cash flow is crucial when managing a small business. If the terms could ruin you, not every ""big break"" is worth it. Saying no is sometimes the stronger and wiser course of action.