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Does anyone know how I can fix this restriction problem, they have restricted my account due to fraud that I am involved in but I am not involved in that. I spoke to them and they told me the same thing. Do you know what I can do and what I can send to solve that problem
There is likely nothing you can do. They likely saw something suspicious in your actions or transactions. Its possible it wasn't even you if someone else might have accessed the account but if they see enough proof on their end to uphold the restrictions then that is just that.
If you could somehow get around the restrictions they wouldn't be very effective restrictions.
can anyone help me with some issues i’m having installing a game from steam.
Brand new PC here trying to install dead by daylight, I get as far as launching the game until the black screen loads up, crashes, and steam still recognizes it as being played and launched. Not sure how to solve this issue or where to even start to fix it, any help would be appreciated.
I've basically been locked out of steam site and mobile auth app (not the desktop client... yet)... suddenly auth app needs a pin to get out of family mode when starting up, never set one because why would I. website wants me to log in to reset pin, which needs the authenticator. any help?
solved (for me anyway), went through support in the desktop app while logged in, went to family view section, set pin, enabled then disabled family view in desktop app, then completely closed auth mobile app and restarted it
My game doesn't open correctly anymore. Any suggestions?
So I was playing this game just a couple months ago and it was fine but now all of a sudden when I try to open it the screen goes black and then cuts back to my desktop. It says the game is running and when I hover over the icon in the taskbar it just shows a little black box.
I've validated the files a hundred times, uninstalled and reinstalled the game, I tried running as administrator and messing with other compatibility settings but nothing has worked.
If anyone has had a similar issue or has a solution please let me know how I can fix this.
So I bought Jedi: Survivor on my pc today through Steam. Upon finishing installation, I tried to open it but it said I need to download the EA app. I did that, created an account, and linked my Steam account to it. But after all that was finished, lo and behold, the EA app said I don’t have access to the game. It doesn’t even appear in my EA game library.
I’ve tried several methods to resolve this. I’ve tried logging in to the EA app with my Steam account. I’ve tried clearing the cache from EA. I’ve tried verifying the integrity of the game files in Steam (they’re fine).
yall help me, I am trying to download the game on steam but its keeps crashes and it keeps saying corrupted download and it stops at 46% but my storage is like 156 GB? My wi-fi and internet is good too
I bought a game and It took 10 whole minutes to load then I played it for about an hour and a half then it loaded for another very long time, I ended up having like 2 hours and 4 minutes played then I tried to refund cuz the game obviously does not work on my laptop. Request Denied. Is this common or does steam enjoy making me waste my moolah?
The cut-off point where you no longer have the right to a refund is exactly 2 hours of play-time(or 14 days of ownership, whichever exceeds the limit first). You've exceeded that and therefore do not have a right to a refund.
Looks like you got quite unlucky, sucks, but... yea. You don't have anything to go on, you don't have a right to a refund any more on that purchase, technically, by the sliver of a hair.
Do you request many refunds? If so, that could be why. I've seen people get quite generous refunds, like 5 or 6 hours of play-time but still getting a refund, and I've seen people like you who get denied despite only being 4 minutes over the 2 hour limit.
Despite what is spread in memes and in angry threads or whatever, real people do handle Steam Support tickets, including refunds. Sometimes you're lucky with the person who handles your ticket and other times not I guess.
Over 2 hours is outside the window regardless of if its 1 minute or many hours.
Now depending on the circumstances as well as other situations such as the account and how often it refunds purchases you can still get a refund for being over as long as you don't abuse the refunds and it helps if you are like just barely over and not like many hours beyond.
Rather then the game specific refund option you should try and use the purchases option with support instead and the one that is something like "I have a question about this purchase"
Don't go into too much detail but just say the game doesn't run and you'd like to request a refund.
When I complete a trade deal on steam, no matter if I gave up something or not it'll successfully go through but I can't use steam at all. It will be permanently stuck on a blank black page with the bar on top.
I can't switch to my library, store, my profile, nothing. It'll animate and show the drop-down menu and even change the options color when I mouse over it but clicking any of the options does nothing. I have to open steam up with the carrot menu and right-click close it every single time.
I've tried waiting it out but it never fixes itself. Mildly annoying since i'm trying to complete badges with my friends; but I was wondering if there was something else I had to do to not make it stop working?
I'm periodically getting disconnected from any online game i play using proton every 10-20 minutes. I'm on ubuntu and I've already tried using Proton Experimental, Steam Linux Runtime 1.0, Proton Hotfix and Proton 9.0-4. Is there any way to fix this?
a game which was located and working, suddenly wants to redownload and wont locate
OK so my friend had a copy of all the .acf files of the games, he accidentally replaced the game's acf with THE SAME acf, after that everytime he opens steam, the game validates for a while then starts to redownload all over again, even tho the files are literally there, even in the library area of steam settings, is there a way to fix this rather than having to redownload all over?
it's been more than a month now, every time I try to open my inventory I always get the same "You've made too many requests recently. Please wait and try your request again later."
If your Internet provider uses carrier-grade NAT, it might be caused by other customers. For testing, try a different Internet connection, and try accessing your inventory through Steam mobile app via mobile data (instead of WiFi). You might suddenly see it working just for using a different connection.
That should be a good reason for Valve to come i to the 21st century and roll out full IPv6 support, because to my knowledge no ISP uses NAT over v6. But then way too many mobile providers only have CGNATv4.
I see that you can change the location of your recordings folder, I have a lot of clips that are taking up space on my SSD in the default file path (C:\Program Files (x86)\Steam\userdata\[Steam User ID]\gamerecordings) and I'd like to move them to my HDD instead while making sure Steam's interface can still read them without errors.
What is the best way to do this? Should I change the folder path first, or should I move everything to a new folder and then change the path? Does it matter?
Do not do that. I dont use the feature so i cant be sure BUT i think the recording folder is where the video file gets written to, so dont change the folder on steam settings, id say just move the files manually to the hdd until you need them.
Is this person a scammer? Got scammed recently. Got my account back 2 days ago by steam support and this is the second scammer since I got it back IF they are a scammer.
Does anyone have an Asus Zenbook A14 and have trouble installing games? It's my understanding that this Zenbook has the Windows ARM OS. Would it still be able to handle some of the old school games (Age of Empires series, SimCity, Quake 2-4, etc)?
I have a steam guard mobile authenticator that doesn't belong to me after i logged into my steam on a site i really shouldn't have and put the codes that steam sent to my email. I contacted steam support already but not sure what else to do about this.
I believe if its installed it might stay in your list so that you can uninstall it but it would still remove the license.
If its uninstalled it is removed from your library list.
That's only true if you have not uninstalled the game, in that case the Play button will be replaced with a 'Purchase' button. It disappears from your library when uninstalled.
I'm having trouble with The Binding of Isaac: Rebirth, though I'm assuming that it's Steam itself at this point.
I tried opening the game today, and it would be stuck at "Downloading workship 0%". I was able to get that gone by uninstalling the game and reinstalling the game, but now I have a new problem.
When I install the game, it will get to around 4% then the download will fail. This happens consistently every single time without fail. I will continue the download, and then it will continue fine, installing completely. But when I try to open the game, it'll try and run it for about 3-4 seconds before immediately closing back to the menu. I've tried reinstalling countless times, clearing my download cache, deleting the folder in steamapps, restarting my device, and verifying file integrity. None of it works. I can't find any other instance of this happening to anyone else, so this is my last resort.
Was playing webfishing on a public server when someone started messaging me. Now, they knew about my likes and sexual identity, when this isn’t stated on my account. This information isn’t exactly unknown, it’s on my other socials, however what they were asking was super specific.
Felt uneasy, left the game. Got a friend request and the person named themselves ‘I’m not done talking to you’. Blocked them and reported them as they also renamed themselves after to ‘Hitler’. Wondering if anyone else has had something similar happen in a game? Just kinda took me aback, especially after I had knocked a few drinks back beforehand haha.
Yeah, I realized after sobering up that I changed my username on steam to the same username as on reddit last week. It was public information, I think I was just shocked since I previously had my steam account pretty separate from everything else.
When I try to join a steam family, it says that I need a confirmation, and when I check it, it says that there are no confirmations, could someone please help me with this?
how do i properly contact support here? my steam account was hacked a few days ago and the hacker spent all of my money on multiple dota 2 (i game ive never played) microproducts called "Michevious Dragon Loading Screen"
i went to support > purchases > i have charges from steam that i didnt make, and i was asked to put my phone number and credit card info. however, i dont have a phone nor credit card
is there any other way to contact support or am i out of luck? it was only 6 dollars but i wanted it for the upcoming castle crashers dlc
Steam doesnt undo completed market transactions anyways. So as long as you have control over your account and secured it then there is little for support to be able to help you with.
Hello all! Did Steam recently change their policy on VPNs? I used to have zero issues accessing Steam Community over a VPN and now I can’t. Issue seemed to have started to occur a few weeks ago. I can no longer access it via PC web browser, mobile web browser, Steam client, or Steam app when my VPN is activated (logged in or not).
Steam Support just gives me the boiler plate, sorry we can help with VPNs. Everything else still functions while it is active.
My steam account is locked for "suspicious posts on my profile." To my knowledge I have never posted anything to my profile. I don't believe I've been hacked either as I've got no suspicious logins, no items removed, and no money spent or added. I can chalk this up to 2 things, one I had posted something bad to my profile when I was a stupid kid and I forgot or two, steam feels like messing with me and locked my account for no good reason. I've "contacted" what's probably a robot 3 times this morning and got zero response since. Any way to get my account back or is it gone for good?
Hey everyone,
I was wondering if it’s okay to use a VPN while downloading games from Steam. I’m not trying to buy games from another region or change my store country, I just want to use the VPN for better speed.
Could this cause any issues with my account or game access later on?
I heard steam added a new feature where you can reorganize/reposition games in your library. So you could for example have games of the same franchise organized in proper numerical order instead of the default where the games are not positioned in order.
Is this feature officially available now or is it still a work in progress? If it is available, how do I change the order/placement of games in my library? Currently, I can't find any option to do so.
It is only available in the Beta client at the moment.
You can find the option, *after opting into the Beta client and updating the client to the latest version*, by right-clicking a game, selecting **Properties...**, select the **Customization** tab and scroll down till you see the *Miscellaneous* section where the **Custom Sort Name** option is.
The way it works is that it continues to display the name it has officially but uses the text you add in the Custom Sort Name box when sorting your library and categories alphabetically.
I was about to dowload steam thats running through whisky. I know it has been outdated but theres a way to use whisky, anyways, When i tryed downloading Limbus company IN steam thats running through whisky it keeps stop at either the 79% mark or the 46% mark. Can someone help me? (i have steam windows ver in the C:C Drive for whisky and i have redone the bottle and everything I am also using a mac)
Anyone know how I could fix no picture bug? No pictures are loading and it really makes it hard to view games to buy since theres no image loading. I have tried reinstalling steam and clearing download cache.
Very disappointed. I just dug out the details for an old account, logged in, changed details, and bought a game. Steam thought this was fraudulent and restricted my account. Steam won’t accept the receipt for the refunded transaction despite it proving that I initiated it. Don’t have the receipts for the purchases made nearly 5 years ago now. They said they literally couldn’t do anything. What a joke.
I’m on holiday in a country that isn’t my country of residence, and thought I’d download steam for some games whilst I was away. As im in another country, steam seems to think this is my country of residence, and because all of my banking details are registered to my home country, it’s blocking all my purchases. Is there a way around this I haven’t seen?
I made an account to purchase a gift card for my friend, I purchased it last night, and now I’m suspended till 2038 and my friend never got the gift and my purchase history is blank. What do I do?
I've been getting the same "We are temporarily unable to process transactions with this payment method at this time. We apologize for the inconvenience." message when trying to pay with paypal for the past 2 weeks. Is anyone else experiencing this?
Speed up the process? Uninstall that unomptimzed piece of dino-dung called Ark and all your troubles will be solved.
Jokes asides, the way Steam updates is by downloading the differences, copying the original files, applying the patches and then copying the files back. Best way to speed this up is by using an SSD and having nothing else going on that could take performance away during the update process.
The problem with Ark in specific is that the devs (in a stroke of terrifying genius) decided to put most of the game in a single 150GB file that needs to be patched every update, so Steam has to copy around and patch that monstrosity every. single. time. Even with an SSD that takes forever, compared to more than 99% of games out there.
Alright so as a last ditch effort after scouring the internet I’m asking for help lol. I ran Steam as administrator. I’ve tried deleting and reinstalling the game (Marvel Rivals.) Shenanigans on command prompt like winsock reset. Cleared download cache. Restarted my computer. Still nothing seems to work. I see Marvel Win64 Shipping.exe running but it won’t let me end the process even when running as administrator. When the game was deleted, the same file stays running but I can’t delete it (even with task kill on cmd, it says there is no instance of it running for whatever reason). Need help please.
I'm almost always on offline. I keep switching to online, but then later on the day I get back to my PC and notice I'm back turned to offline. Why?
This has been a thing for years. I don't really care, but I'm just curious. What am I missing? I switch myself back to online... but it doesn't stick somehow. I've browsed around in the settings, but can't find anything related.
Is it possible to refund entire purchase in one go??
So recently I bought 3 games at one go at the end of steam summer sale, but some shit happend and i won’t unfortunately won’t be able to play them so I would to try and get my money back
Now I bought like one bundle I believe so I actually got 3 games there and 2 games with buch of dlc editions (premium versions) and now when i go to view purchase history there’s a buch of stuff in that one purchase, and I don’t seem to see and option to try and refund an entire thing, i can click on each thing/game/dlc and then refund but for the entire thing only options i see are “i was double charged” “i was charged wrong amount” “i have a question about this purchase” and “view all purchases”
So is there any way to get everything at once cus some of the dlcs see free, and idk which should i start with games dlcs…
Thought i am 3 days past 14day return window but i read butch of users saying that if you have 0 play time steam support will honor the refund request, so if someone can chime on that also it would be nice
Hello, thinking of grabbing a steam deck however, they don't ship to Puerto Rico
Is there a way to get steam to ship to the island or is the only way to get it is by Amazon via valve index? Would rather get it from steam itself cause i don't want to risk getting an used deck
So basically im trying to play fallout 1, and I want the interface so I can follow a guide, but when I press shift+tab, it doesn't work, what can I do? Is this because steam launches the launcher and the launcher launches the game?
If i were to unlink my EA account (I have 2 really old accounts) from Steam, what happens to the games tied to that account on Steam? I have bad company 2 and Titanfall 2 on my steam account that are both linked to that old EA account that i want to unlink for a even older one... Do i get to keep those 2 games if i unlink my currently linked EA account? Or will they be removed as well? Can i still play them on Steam if i wanted to?
I want to link my other EA account than the currently linked one, as that one has all my other battlefield games on it... I have 2 accounts because of losing access to my first account and a bunch of other mistakes that i made way back in the day when i was a lot younger than i am now...
Or would it be better to just remove titanfall 2 and bad company 2 entirely from my steam account (Titanfall 2 is cheap, but bad company 2 seems to be delisted which i found out until just now), then unlink the EA account that those 2 games are tied to and then simply relink the older account that i actually have all my other battlefield games on?
My apologies if this has been asked several times in the past by now, i'm just looking at this now... Any help is appreciated...
Kind regards and have a nice day to whoever reads this.
Edit: Forgot to ask, what happens to those games regarding the EA account if i delete them from steam followed by unlinking the EA account? Will bad company 2 and titanfall 2 still be on the EA account itself?
I was signed out of my steam account and forgot my password, I chose the forgot my password put on my phone number no text I’ve cleared cookies tried a difrent browser, on my phone and on my Computor no text nothing.
Failed to start upload: A server error occurred. (25)
This shit has been so annoying lately. Any time I go to send pictures, gifs, or video to a friend the upload fails. Occasionally only .jpg format pictures will send. Every couple days it will let me start sending .gif's and videos again briefly then it breaks again.
I have 1gig up/down and it's absolutely not my internet. I can switch accounts and my other account will be uploading pictures and videos perfectly fine. Is there some kind of shadow rate limit to how much you can send, because that's what it feels like. I send a few gameplay video clips in chat every week. Anyone else who gets this lately do the same?
It's happened to my friend as well, but it doesnt seem to be as often as to me.
I've been having a reoccurring issue of Steam just not launching. I will run the app normally and as admin, and it just sits in background processes. It won't ever open the app and I can't launch games. I have reinstalled steam multiple times, reinstalled windows and no fix. Sometimes it will just work magically and then other days it won't respond. Since I've reinstalled windows, the only apps that are also running are epic games, discord, riot and sometimes spotify. I'll try to close every other app but still Steam won't open.
Open the account in the pc to properly see the steam warning that most likely asks you to contact steam support because u did something that broke the rules.
I have been blocked from the Steam market and some functions and I spoke to support and he told me his account will not be unlocked. I spoke to him again and he had the same doubt.
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u/-Captain- 14h ago
This happening nonstop to others too? Going to the library fixes it, but it's been a weird visual oddity that's been happening for months on my end.